LPU - Lovely Professional University
What you'll learn

 The course ""How to be a Pro in Communication"" is a 30-hour course that covers fundamental communication concepts, active listening, verbal and non-verbal communication, interpersonal and group communication, and advanced skills like persuasion and leadership. This program equips participants with essential communication skills for personal and professional success. Learning Outcome: The focus of this Course is to enhance the skill set of participants on areas like: 1. Understand fundamental communication concepts and the importance of effective communication.2. Develop clear and concise verbal communication skills, including public speaking and presentation.3. Acquire proficiency in non-verbal communication, recognizing and using cues like body language and vocal tone.4. Build interpersonal and group communication skills, including conflict resolution and teamwork.5. Cultivate advanced communication skills such as persuasion, ethical communication, and leadership in various contexts

  • Introduction and Definition of Communication, Why Effective Communication Matters, The Communication Process Understanding the Importance of Communication, Types and Models of Communication, Verbal vs. Non-Verbal Communication, Linear Model of Communication, Interactive Model of Communication, Identifying Common Communication Barriers, Overcoming Barriers to Effective Communication, Effective Feedback, Giving and Receiving Constructive Feedback, Role of Feedback in Communication.
  • Verbal Communication Skills, Clarity and Conciseness in Speech, Using Appropriate Vocabulary Tone and Pitch in Communication, Effective Speaking and Presentation Skills, Public Speaking Tips, structuring a Presentation, Managing Anxiety, Interpersonal Communication Skills, Building Rapport, Handling Difficult Conversations.
  • Non-Verbal Communication Cues (Body Language and Gestures, Facial Expressions, Eye Contact), Paralanguage and Vocal Variety ( Tone, Pitch, and Rate of Speech, Voice Projection, Emphasis and Pauses), Understanding Personal Space, Cultural Differences in Proxemics, Effective Use of Proxemics, Emphasis and Pauses, Using Visual Aids and Technology in Communication (Creating Effective Visuals, Technology in Presentations, Pitfalls and Best Practices)
  • The Art of Writing (Basics of Effective Writing, Email Etiquette, Business Letters), Structuring and Formatting Documents, Organizing Reports and Memos, Proper Formatting and Headings, Digital Communication, Professional Use of Social Media, Online Chat and Messaging Etiquette, Managing Online Reputations

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Laxmi Devi
Assistant Professor

Laxmi Devi, currently employed as a Soft Skill Trainee at Lovely Professional University, is a dedicated and passionate individual with a strong educational background. She holds an MSc in Botany (Hons.) from Lovely Professional University, demonstrating her commitment to academic excellence. She also holds a BSc in Botany (Hons.) from the same institution, reflecting her continuous pursuit of knowledge and learning. In addition to her academic achievements, she has gained valuable experience working as an academic tutor at Byjus. This role allowed her to make a significant impact on students learning and development while honing her skills in education and communication.