Learning Outcome: 1) At the end of this course the students will learn the art of asking open-ended questions, framing your views, Being open, Observation, Conveying a message, Giving feedback, Word choices 2) They will become better professionals and will be able to communicate professionally at work or in daily life 3) They will attain public skills, group interaction , group discussion and emotional intelligence 4) They will learn and understand the art speaking in public platform and the how to overcome the fear of public speaking 5) They will also learn that how to deal with customers, the role of empathy in life.
Course Details
Explore the comprehensive course modules
Introduction to Course, Ice breaking session & Introduction to Communication Skills - Fundamentals of Communication Skills Communication Skills & Its Elements -Topic will be introduced and all the important elements will be discussed Para Verbal Communication- With activity & All the barriers in communication will be discussed & discussion on how barriers affect our communication Extempore activity
SWOT- Personal and Professional -Discussion on SWOT & Video SWOT- Sheet with discussion- Activity- SWOT- Individual Presentation Johari Window Oral Presentation Individual - SWOT Oral Presentation Individual - SWOT
"What is Public Speaking? Importance/ Power of Public Speaking Reason of ineffective Public Speaking How to overcome from Phobia/Fear How to become Effective Public Speaker Guidelines for effective Public Speaker Benefits of the Effective & Smart Public Speaking Skills Preparation for Speaking Public Speaking as a career Activity- JAM ( Just a min introduction) with peer and faculty feedback Email Etiquette & netiquette for IT professionals and net behaviour CA-1
What is CV? Elements of CV & Dos and Donts CV drafting General & Customized Video CV, Dos and donts, Elements Personal Branding & AI tools for profile enhancement, Digital Profiling- Updation of LinkedIn profile on BYOD mode, LinkedIn keywords optimization
What is anger management, its importance, how to overcame, Activity. What is Teamwork & Team Building ? Stages in Team Building Story telling on teamwork Activity Connect the dots ( in team) What is GD, need and importance of group discussion, roles in group discussion, skills required for effective group discussion, do's and don'ts of group discussion," Types of group discussion topics- domain specific, abstract, current affairs and social issues, techniques to generate points in a group discussion (KWA, SPELT ) Mock GD
What is Interview? & Its purpose. Types of interviews Identifying required competencies for different job roles, understanding job profile, power dressing, Self-assessment and self- projection through Professional SWOT analysis. Pre-interview preparation, justification of curriculum vitae, questions related to knowledge, skills and attitude, successful answering techniques (STAR) & CAST. Behavioral, situational and stress based interview." Selling Skills, Buying and selling cylcle in sales, negotiation techniques, cross and up selling Mock Interviews - HR specific CA-2
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