skilldevelopment.cpe@lpu.co.in

What you'll learn

Learning Outcome of Course: This course will help participants: 1. overcome public speaking anxiety and build confidence. 2. develop the ability to articulate their thoughts clearly and concisely. 3. understand how to adjust their communication styles to suit different audiences and contexts.

  • • Overview and Importance of Communication in Personal and Professional Life • Types of Communication: Verbal, Non-verbal, Written; Communication Models and Theories • Barriers to Effective Communication and Strategies to Overcome Barriers • Exercises based on Active Listening Skills • Self-Assessment: Current Communication Strengths and Areas for Improvement
  • • Articulating Ideas Clearly: The Role of Tone and Pitch • Structuring Your Message: Introduction, Body, Conclusion; Clarity and Conciseness in Communication • Public Speaking Basics and Overcoming Fear of Public Speaking • Practice Session: Short Speeches along with Feedback and Reflection • Handling Questions and Answers: Techniques for Engaging Your Audience
  • • Understanding Body Language and The Impact of Facial Expressions • Personal Space and Proxemics: Gestures and Their Meanings • Exercises: Non-Verbal Communication Role Plays • Interpreting Non-Verbal Cues: The Importance of Congruence Between Verbal and Non-Verbal Communication • Practice Session: Non-Verbal Communication in Conversations
  • Interpersonal Communication
  • • Writing Professional Emails and Reports: The Importance of Clarity and Professionalism in Written Communication • Networking Skills and Building Professional Relationships • Group Discussions and Collaboration Skills • Cross-Cultural Communication: Understanding Diversity • Practice Session: Networking and Group Discussions
  • • Recap of Key Concepts; Discussion: Personal Communication Goals • Comprehensive Practice: Group Presentations • Real-Life Scenario Role Plays • Personal Action Plan: Setting SMART Goals for Continued Growth • Course Reflection and Feedback
  • • Overview and Importance of Communication in Personal and Professional Life • Types of Communication: Verbal, Non-verbal, Written; Communication Models and Theories • Barriers to Effective Communication and Strategies to Overcome Barriers • Exercises based on Active Listening Skills • Self-Assessment: Current Communication Strengths and Areas for Improvement
  • Verbal Communication Skills
  • • Understanding Body Language and The Impact of Facial Expressions • Personal Space and Proxemics: Gestures and Their Meanings • Exercises: Non-Verbal Communication Role Plays • Interpreting Non-Verbal Cues: The Importance of Congruence Between Verbal and Non-Verbal Communication • Practice Session: Non-Verbal Communication in Conversations
  • • Building Rapport and Trust: Empathy in Communication • Effective Questioning Techniques - Types of Questions: Open vs. Closed • Constructive Feedback and Criticism: Techniques for Giving and Receiving Feedback • Conflict Resolution Strategies; Role-Playing Difficult Conversations • Practice Session: Navigating Interpersonal Challenges
  • • Writing Professional Emails and Reports: The Importance of Clarity and Professionalism in Written Communication • Networking Skills and Building Professional Relationships • Group Discussions and Collaboration Skills • Cross-Cultural Communication: Understanding Diversity • Practice Session: Networking and Group Discussions
  • • Recap of Key Concepts; Discussion: Personal Communication Goals • Comprehensive Practice: Group Presentations • Real-Life Scenario Role Plays • Personal Action Plan: Setting SMART Goals for Continued Growth • Course Reflection and Feedback

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Resham Gupta
Assistant Professor

Resham Gupta is currently working as an Assistant Professor in the Department of Verbal Ability at the Centre for Professional Enhancement, Lovely Professional University. She holds a Master’s degree in English and has qualified UGC NET, JRF, and GATE. With over five years of experience as a content editor for academic research papers and books, she brings valuable expertise to her role.